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Providence Health & Services Intake Coordinator - PBMG Matsu Clinic in Palmer, Alaska


Providence is calling an on call Intake Coordinator (PBMG Matsu, Day Shift, 0.0 FTE) to Providence Behavioral Medical Group in Palmer, AK. We are a community of caregivers delivering every day on our Mission to provide compassionate care that is accessible for all - especially those who are poor and vulnerable.

In this position you will:

  • Provide referrals to other appropriate sources of treatment if unable to assist.

  • Ensure the provision of accessible, high quality, cost effective behavioral health services to meet the needs of those we serve.

  • Be responsible for responding to all inquiries (telephone and walk-in) regarding possible admission to the program or outpatient clinic in a timely, customer-service orientated manner.

  • Discuss financials and obtain clinical information from potential patients, clients, family members, referral representatives and mental health and medical professionals to determine appropriateness for scheduled assessment.

  • Assign and coordinate intake evaluations with appropriate providers based on patient needs.

  • Complete documentation based on the intake screening and provide it as a part of the patient's clinical record.

  • Refer patients to other levels of care within the hospital, the outpatient programs, or to other providers or programs if treatment by Providence Breakthrough or Providence Behavioral Medicine Group is not appropriate or feasible.


Required qualifications for this position include:

  • Bachelor’s degree in social work, psychology or related behavioral health discipline

  • Assessment and/or crisis intervention experience

  • Working knowledge of substance abuse treatment and behavioral health treatment

  • An understanding of the medical consequences of substance dependence as well as the management of dual diagnosis patients

About the ministry you will serve.

Providence Medical Group is a group of primary care, specialty care and hospital-based medical providers who serve Alaska in many locations. Our providers and staff strive to create a distinctive health care experience for each patient – one focused on trust, respect, communication and teamwork.

We offer a full comprehensive range of benefits - see our website for details

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: On Call

Shift: Day

Job Category: Social Work

Location: Alaska-Palmer

Req ID: 233872