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Providence Transport Support Associate in Anchorage, Alaska


Providence is calling a Transport Support Associate (Transport And Logistics, Variable , 1.0 FTE) to Providence Alaska Medical Center in Anchorage, Alaska. We are a community of caregivers delivering every day on our Mission to provide compassionate care that is accessible for all - especially those who are poor and vulnerable.

In this position you will:

  • Under the guidance of department supervisor and manager responsible for independently escorting visitors and discharging patients via wheelchair throughout the PAMC campus.

  • Provide friendly, informative, and timely service at the information desk to visitors needing wayfinding assistance.

  • Manage workflow and respond to requests for services utilizing automated dispatching system TeleTracking. Responsible for maintaining accuracy with the system and communicating any delays or cancelations in requests to pertinent unit staff.

  • Ensure patient/visitor safety by using proper equipment and safety techniques.

  • Responsible for driving visitors across PAMC/HealthPark skybridge in cart as needed.

  • Responsible for delivering newspapers, mail, emails, flowers and gifts to inpatient units as needed.

  • Comply with isolation standards and equipment disinfecting techniques and guidelines.

  • Maintain hospital wide moveable patient care equipment inventory and delivery. Report equipment malfunction and facilities issues appropriately.

  • Hold self and others accountable for the delivery of excellent customer services and quality care following hospital and departmental safety standards, policies and procedures.

  • Implement care/services that recognize age/diversity specific needs/issues of customers served.

  • Regularly attend 50% of department staff meetings. Responsible for all meeting content regardless of attendance.


Required qualifications for this position include:

  • Must complete BLS certification within 6 months

Preferred qualifications for this position include:

  • H.S. Diploma or GED

  • One (1) year in a Customer Service position/field.

About Providence Alaska Medical Center

Providence Health & Services Alaska is among nation’s best employers for healthy lifestyles! The National Business Group on Health, a non-profit association of large U.S. employers, has honored Providence Alaska for its commitment and dedication to promoting a healthy workplace and encouraging our caregivers (employees) and families to support and maintain healthy lifestyles. Mountain-Pacific Quality Health has awarded Providence Alaska Medical Center with its Quality Achievement Award for high-quality care in the areas of heart attack, heart failure, pneumonia and surgical infection prevention. This is the highest honor awarded by Mountain-Pacific.

As the state’s largest hospital, Providence Alaska Medical Center provides full-service, comprehensive care to all Alaskans, a role unmatched by any other in the state. Within our community, you will find top notch ski resorts, kayaking, and wildlife. Enjoying the outdoors is just one of many reasons to live in and explore Alaska!

For information on our comprehensive range of benefits, visit:

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Variable

Job Category: Patient Services

Location: Alaska-Anchorage

Req ID: 279702