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Providence Health & Services Regional eICU and Telemetry Technology Account Manager in Anchorage, Alaska


Providence is calling a Regional eICU and Telemetry Technology Account Manager to Providence Alaska Medical Center in Anchorage, Alaska. This is full-time day shift.

We are a community of caregivers delivering every day on our Mission to provide compassionate care that is accessible for all - especially those who are poor and vulnerable.

In this position you will:

  • Define and organize user system requirements for automating and/or replacing information systems in specific application areas.

  • Identify, analyze, design, test, and implement improvements to existing information systems and associated procedures.

  • Coordinate with EICU/Telemetry management, MIS department, software and hardware vendors and users to satisfy system requirements, and organizes installation and support.

  • Conduct meetings with all levels of staff and management to address and resolve issues and procedures associated with information system installations and support.

  • Act as a resource for EICU/Telemetry applications and design questions for all existing and proposed EICU/Telemetry technology delivery.

  • Consult and provide recommendations to staff and management on system design issues.

  • Investigate, resolve and perform follow up tasks on system and related problems.

  • Assist in technology feasibility studies.

  • Document the departmental workflow, system decisions, system designs and procedures.

  • Advise staff on the procedures and operations of new or revised systems and applications.

  • Analyze and design administrative and application report requests using reporting tools and database structures.

  • Maintain working knowledge of departmental functions.


Required qualifications for this position include:

  • Bachelor's Degree in Information Systems or equivalent education/experience

  • 5 years progressively responsible analyst experience in a healthcare environment working with clinical and healthcare business systems

  • Demonstrated expertise in many computer software programs such as electronic spreadsheets, database applications and communication software

About Providence Alaska Medical Center

Providence Health & Services Alaska is among nation’s best employers for healthy lifestyles! The National Business Group on Health, a non-profit association of large U.S. employers, has honored Providence Alaska for its commitment and dedication to promoting a healthy workplace and encouraging our caregivers (employees) and families to support and maintain healthy lifestyles. Mountain-Pacific Quality Health has awarded Providence Alaska Medical Center with its Quality Achievement Award for high-quality care in the areas of heart attack, heart failure, pneumonia and surgical infection prevention. This is the highest honor awarded by Mountain-Pacific.

As the state’s largest hospital, Providence Alaska Medical Center provides full-service, comprehensive care to all Alaskans, a role unmatched by any other in the state. Within our community, you will find top notch ski resorts, kayaking, and wildlife. Enjoying the outdoors is just one of many reasons to live in and explore Alaska!

We offer a full comprehensive range of benefits - see our website for details

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Project & Program Management (Clinical)

Location: Alaska-Anchorage

Req ID: 238969