Providence Practice Support Specialist - Radiation Oncology in Anchorage, Alaska
Providence is calling a Practice Support Specialist ( Radiation Oncology , Day Shift, 1.0 FTE) to Providence Alaska Medical Center in Anchorage, Alaska. We are a community of caregivers delivery every day on our Mission to provide compassionate care that is accessible for all - especially those who are poor and vulnerable.
In this position you will:
Organizes and expedites flow of work according to department standards and guidelines. Verifies and updates patient visit information into office record systems. Recognizes errors/problems and corrects within scope of responsibility.
Assists with patient scheduling on an as needed basis. Ensures patient records contain appropriate authorizations and all associated documentation is complete. Works with clinical staff for high priority appointment scheduling. Makes reminder calls for appointments, as required. For the on site clinics, assist with patient front desk check-in and coordinating patient hand-off with clinic staff who own the patient registration process.
Assists with department specific audits/projects and reporting requirements. Researches, collects, assembles, and/or verifies data/information, as required.
Greets patients in a professional and courteous manner. Assists and resolves patient inquiries (scheduling and billing, on an as needed basis) appropriately and in a timely manner. Maintains confidentiality of all patient and employee information.
Answers incoming calls using courteous phone etiquette. Assists with routine questions and inquiries regarding patient appointments. Takes messages or refers calls to appropriate staff. Demonstrates professional inter-personal skills in communicating with providers, clinical staff, patients, and other departmental staff.
Operates office equipment in a safe manner according to department procedures. Identifies equipment in need of repairs and orders same. Keeps office and personal space clean and orderly.
Completes initial and annual Competency Plan for assigned job and department.
Required qualification for this position include:
- H.S. Diploma or GED
Preferred qualification for this position include:
- 2 years administrative experience in a medical office setting
About Providence Alaska Medical Center
Providence Health & Services Alaska is among nation’s best employers for healthy lifestyles! The National Business Group on Health, a non-profit association of large U.S. employers, has honored Providence Alaska for its commitment and dedication to promoting a healthy workplace and encouraging our caregivers (employees) and families to support and maintain healthy lifestyles. Mountain-Pacific Quality Health has awarded Providence Alaska Medical Center with its Quality Achievement Award for high-quality care in the areas of heart attack, heart failure, pneumonia and surgical infection prevention. This is the highest honor awarded by Mountain-Pacific.
As the state’s largest hospital, Providence Alaska Medical Center provides full-service, comprehensive care to all Alaskans, a role unmatched by any other in the state. Within our community, you will find top notch ski resorts, kayaking, and wildlife. Enjoying the outdoors is just one of many reasons to live in and explore Alaska!
We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit
As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.
Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
Job Category: Patient Services
Req ID: 297913