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Providence Health & Services Family Care Coordinator - Alaska CARES in Anchorage, Alaska


Providence is calling a Family Care Coordinator (Alaska CARES Clinic, Day Shift, 1.0 FTE) to Providence Alaska Medical Center in Anchorage, Alaska. We are a community of caregivers delivering every day on our Mission to provide compassionate care that is accessible for all - especially those who are poor and vulnerable.

The Family Care Coordinator will be responsible for the coordination of care and mental health referral services of Alaska CARES program, providing assessment and referral for children and families.

In this position you will:

  • Obtain information from family social/medical questionnaires, team members, observation, and parent/child self-report to assess mental health status of children at center. Ensures that child’s needs are documented in patient chart and refers parents/foster parents to services for child and/or family.

  • Educate parents regarding normal sexual development of children. Assists parents to recognize signs and symptoms of child sexual and physical abuse. Provides parents with information about appropriate parenting interventions to help vulnerable abused children.

  • Provide the Forensic Interview to the child victim when appropriate. When watching the interview, assess the child’s developmental level and mental health needs. Documents the interview and interaction with the parents and creates a legal report.

  • Follow children and families’ progress after evaluation by telephone contact. Provides crisis counseling as needed. Assists families to follow through with referrals. Documents linkage to services in patient chart and for center database.

  • Provide referrals for children in custody of the state to necessary medical and mental health services.

  • Maintain the NCAtrak database by inputting information pertinent to the evaluation, follow-up and case outcomes.

  • Provide the coordination and scheduling of community multidisciplinary child protection team. Develops agenda based on criteria set out by the Team. Sends out the agenda on a secured server to participants. Documents as needed when decisions are made to make changes to the system.

  • Assist parents to apply for VCCB funding as necessary. Coordinates with Providence patient accounting and VCCB personnel as necessary.

  • Education in the community on child sexual abuse and the services at Alaska CARES. Maintain and update resource manual for all types of services provided in the community to assist children and families in their recovery.

  • Provide clinical consultation to the community and other agencies regarding appropriate referrals, triage of care and coordination of services.

  • Ensure that all care delivered at the clinic is diverse, culturally sensitive and appropriate.


Required qualifications for this position include:

  • Bachelor’s degree in social work, psychology, or related health care field

  • 2 years’ experience working with children and families, preferably in child protection system, mental health clinic or agency

Preferred qualifications for this position include:

  • Master’s degree

  • Experience with OCS, law enforcement, and/or multi-problem families

About the Alaska CARES Clinic:

Alaska CARES is an outpatient clinic located near Providence Alaska Medical Center in Anchorage. The clinic provides sexual and physical abuse evaluations for children, newborn to age 18 years, and 24-hour on-call services for cases that are considered emergent. These cases usually come to the attention of law enforcement or the emergency departments of local hospitals.

About Providence Alaska Medical Center

Providence Health & Services Alaska is among nation’s best employers for healthy lifestyles! The National Business Group on Health, a non-profit association of large U.S. employers, has honored Providence Alaska for its commitment and dedication to promoting a healthy workplace and encouraging our caregivers (employees) and families to support and maintain healthy lifestyles. Mountain-Pacific Quality Health has awarded Providence Alaska Medical Center with its Quality Achievement Award for high-quality care in the areas of heart attack, heart failure, pneumonia and surgical infection prevention. This is the highest honor awarded by Mountain-Pacific.

As the state’s largest hospital, Providence Alaska Medical Center provides full-service, comprehensive care to all Alaskans, a role unmatched by any other in the state. Within our community, you will find top notch ski resorts, kayaking, and wildlife. Enjoying the outdoors is just one of many reasons to live in and explore Alaska!

We offer a full comprehensive range of benefits - see our website for details

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Patient Services

Location: Alaska-Anchorage

Req ID: 254717