Providence Health & Services Assistant Clinical Manager RN - Ambulatory Services Unit in Anchorage, Alaska
Providence is calling an Assistant Clinical Manager RN ( Ambulatory Services Unit , Day Shift, 1.0 FTE ). at Providence Alaska Medical Center in Anchorage, Alaska. We are a community of caregivers delivering every day on our Mission to provide compassionate care that is accessible for all - especially those who are poor and vulnerable.
In this position you will:
Consider factors related to safety, effectiveness, cost, and impact on practice in the planning and delivery of nursing and other services. Utilize staffing management principles to assure adequate supply of all necessary staff to perform patient care. Manage daily staffing issues in conjunction with Charge Nurse / Clinical Coordinator / Clinical Supervisor, analyzing available data sources, and making decisions based on this data. Make adjustments in daily schedules according to changes in staffing needs, due to patient census or acuity. Responsible for daily performance against budget targets. Assist in the development, implementation and modification of programs and services needed to meet patient care and staff development needs. Manage department payroll activities. Assist Clinical Manager / Director and Assistant Chief Nurse Executive in preparation of annual operating and capital budgets.
Use leadership principles to anticipate and influence change. Determine resources and actions needed to accomplish objectives. Set priorities and manages time effectively. Identifies potential problems/opportunities and plans contingent action. Collaborate with the clinical manger / director and assistant clinical managers, clinical supervisors / clinical coordinators / charge nurses, patient care staff and informal leaders in these efforts. Seek creative methods to resolve conflicts. Promote multi-disciplinary care of the patient. Keep Clinical Manager / Director informed of clinical issues, triage problems, staffing issues, and risk management concerns. Act on behalf of Clinical Manager / Director in his/her absence, attending meetings and making decisions as appropriate and necessary.
Establish clear clinical practice expectations based on professional standards for areas of responsibility. Able to provide clinical care and is a role model for staff in the clinical setting. Responsible to oversee clinical operations of the department, working with Clinical Manager / Director, Medical Director, and clinical staff to develop, modify and implement patient care standards. Working with clinical staff evaluates best practices and sets department goals for clinical practice. Role model customer service standards of the Providence Health System in Alaska. Respond to customer requests and complaints promptly and with courtesy. Foster a supportive environment and works towards service recovery when necessary. Effectively advances improvement activities.
Use independent judgment to assign work to team members and to responsibly direct team members. Create supporting systems that enable staff to jointly plan and deliver care. Role models collaboration and partnership with the patient care team. Schedule regular meetings with direct report staff to assure communication; utilizes various methods to communicate with staff. Collaborate with staff, physicians and all appropriate departments to promote optimal patient care and customer service.
Support the implementation of organization policies and procedures in compliance with state, Federal and other regulatory guidelines to help ensure that high quality, cost-effective patient services meet or surpass accreditation standards. Maintain confidentiality of all information related to patients, employees, medical staff, and as appropriate, Providence Alaska Medical Center and the Providence Health System. Responsible to develop and coordinate, with assistance of the clinical manager / director, clinical educator, and/or clinical nurse specialist, department competencies, educational programs, new employee orientation, and annual skills labs. Keeps current with advances in nursing practice and technology, sharing knowledge with the staff on a regular basis.
Assume responsibility for obtaining information and expanding job knowledge and competency that reflects current practice. Role models personal development and education. Evaluate own practice in relation to professional practice standards and guidelines, relevant statutes, rules and regulations.
Integrate ethical provisions in all areas of practice. Follow the “Ethical and Religious Directives for Catholic Health Care Services” developed by the United States Conference of Catholic Bishops.
Assist in the development, implementation and modification of programs and services needed to meet patient care and staff development needs.
Advocates for the protections and rights of individuals, families, and staff, especially related to health and safety.
Use appropriate interpersonal skills to guide others to accomplish objectives. Facilitate teamwork, participation and cooperation. Delegate work so subordinates have the necessary direction, authority and skills to complete assignments. Role models positive employee relations, using evaluation and management techniques and criteria, which are consistent and fair yet flexible enough to support employee and department needs. Assure timely performance evaluations that reflect validated competence, safety, and quality standards of practice. Counsel staff appropriately and is competent in conflict management. Use independent judgment, after consultation with clinical staff, to recommend and/or take action related to interviews, new hires, transfers, promotions, evaluations, and performance management issues. In collaboration with manager / director recommends promotions, supports disciplinary actions, and investigates and follows through with employee complaints and concerns.
Required qualifications for this position include:
Graduate of an accredited/approved school of Nursing
Bachelor's Degree in Nursing
Licensed as a Registered Nurse in the State of Alaska
Current Basic Life Support from American Heart Association upon hire
3 years clinical experience
2 years recent clinical supervisory or charge nurse experience
Preferred qualifications for this position include:
Nursing (All Registered Nurses without a minimum of a Bachelor’s degree in Nursing must obtain a Bachelor’s degree in Nursing or higher within 30 months of hire. Exceptions will be considered on a case-by-case basis at each facility by the most senior administrative nursing leader in consultations with the Human Resource Leader.)
Certification within area of expertise or practice preferred (Nursing Management, CCRN, CEN, etc)
About Providence Alaska Medical Center
Providence Health & Services Alaska is among nation’s best employers for healthy lifestyles! The National Business Group on Health, a non-profit association of large U.S. employers, has honored Providence Alaska for its commitment and dedication to promoting a healthy workplace and encouraging our caregivers (employees) and families to support and maintain healthy lifestyles. Mountain-Pacific Quality Health has awarded Providence Alaska Medical Center with its Quality Achievement Award for high-quality care in the areas of heart attack, heart failure, pneumonia and surgical infection prevention. This is the highest honor awarded by Mountain-Pacific.
As the state’s largest hospital, Providence Alaska Medical Center provides full-service, comprehensive care to all Alaskans, a role unmatched by any other in the state. Within our community, you will find top notch ski resorts, kayaking, and wildlife. Enjoying the outdoors is just one of many reasons to live in and explore Alaska!
For information on our comprehensive range of benefits, visit:
As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.
Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
Job Category: Nurse Lead/Supervisor/Manager
Req ID: 266777