Providence Health & Services Admitting Representative - PIC in Anchorage, Alaska
Providence is calling an Admitting Representative (Scheduling, Days, 1.0 FTE) to Providence Imaging Center in Anchorage, Alaska. We are a community of caregivers delivering every day on our Mission to provide compassionate care that is accessible for all - especially those who are poor and vulnerable.
In this position you will:
Pre-register walk-in patients by personal interview for pre-scheduled exams that would include medical/surgical services. Complete all necessary paperwork, provides financial assistance packets, and estimation of charges upon request. Solicits telephone pre-registration for next day procedures using future schedules. The goal is to have 100% of pre-scheduled procedures pre-registered.
Perform patient check-in, in a timely manner. At time of check-in reviews each pre-registered patient's billing information to ensure billing priority is correct and to identify other payor resources which may take precedence over personal insurance (liability policy vs. medical policy). Also reverify ordering and cc clinicians. Task to be performed at all PIC locations.
Screen all pre-registered registrations for complete information and adherence to third party payor requirements.
Order scheduled exams for each patient accurately and in a timely manner.
Use proper telephone etiquette in accordance with established procedures.
Perform a high level of customer service in accordance with established procedures.
Resolve patient inquiries and complaints appropriately and in a timely manner.
Required qualifications for this position include:
High school graduate or equivalent
1 year of experience in a customer service role
Computer and keyboarding skills
Preferred qualifications for this position include:
Additional college classes in medical, business or finance
Healthcare, business office or admitting experience
About the Providence Imaging Center
Providence Imaging Center (PIC) is an independent diagnostic testing facility for outpatient medical imaging, located on the east side of the Providence Alaska Medical Center campus. PIC completed an expansion, which added 8,000 square feet, and several pieces of new equipment and 23 dedicated PIC parking spots conveniently located adjacent to the facility. Board –certified Radiologists and a team of highly qualified trained technologist and professional clerical staff are dedicated to providing clients with high quality imaging exams in a caring comfortable and convenient environment.
About Providence Alaska Medical Center
Providence Health & Services Alaska is among nation’s best employers for healthy lifestyles! The National Business Group on Health, a non-profit association of large U.S. employers, has honored Providence Alaska for its commitment and dedication to promoting a healthy workplace and encouraging our caregivers (employees) and families to support and maintain healthy lifestyles. Mountain-Pacific Quality Health has awarded Providence Alaska Medical Center with its Quality Achievement Award for high-quality care in the areas of heart attack, heart failure, pneumonia and surgical infection prevention. This is the highest honor awarded by Mountain-Pacific.
As the state’s largest hospital, Providence Alaska Medical Center provides full-service, comprehensive care to all Alaskans, a role unmatched by any other in the state. Within our community, you will find top notch ski resorts, kayaking, and wildlife. Enjoying the outdoors is just one of many reasons to live in and explore Alaska!
We offer a full comprehensive range of benefits - see our website for details
As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.
Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
Job Category: Patient Services
Req ID: 263084